Mark Stickdorn is a German author and consultant specializing in service design and customer experience.
He co-authored This is Service Design Thinking, which is widely regarded as a foundational text in the field of service design.
Stickdorn's work focuses on bridging the gap between theory and practice in service design, providing professionals with practical tools and methodologies.
He is known for his collaborative approach to writing, incorporating insights from various experts in the field.
Stickdorn frequently speaks at conferences and workshops, sharing his knowledge on service design thinking and its applications across different industries.
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